At ADYOR, we carefully pack every fragrance to ensure it reaches you safely and in perfect condition.
Order Processing
All orders are processed within 1–2 business days after the order is successfully placed.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation with tracking details via your registered email address or phone number.
Delivery Time
We aim to deliver your ADYOR fragrance within:
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Metro Cities: 2–5 business days
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Other Locations: 4–7 business days
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Remote Areas: 5–10 business days
Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
Free shipping is available on eligible orders as mentioned on our website.
If shipping charges apply, the applicable amount will be displayed clearly at checkout before you complete your purchase.
Order Tracking
Once your order has been dispatched, you can track your shipment using the tracking link or tracking number provided in your shipping confirmation.
Delayed or Undelivered Orders
While we work with reliable courier partners, occasional delays may occur due to unforeseen circumstances.
If your order has not arrived within the estimated delivery period, please contact us with your order number, and our team will assist you in checking the shipment status.
Incorrect or Incomplete Address
Please ensure that your shipping address, phone number, and other delivery details are correct before placing your order.
ADYOR cannot be held responsible for delays or failed deliveries caused by an incorrect, incomplete, or inaccurate shipping address provided by the customer.
If an order is returned to us because of an incorrect address or repeated delivery failure, additional shipping charges may apply for re-delivery.
Damaged Package
If your package appears damaged or tampered with at the time of delivery, please contact us as soon as possible.
We recommend taking clear photographs or a video of the package and product before opening it. This may be required to process a damage-related claim.
Contact Us
For any questions regarding your shipment or delivery, please contact our customer support team through the contact details provided on our website.
ADYOR
Wear the impression. Leave the memory.
